Privacy policy
This Privacy Policy describes how Casa De Poderosas LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with this website and the retreat registrations, purchases, and related services offered through it (collectively, the “Services”).
By using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.
1. Scope
This Policy applies to personal information we collect through the Services. It does not apply to information collected by third parties that operate their own services, including payment processors and analytics providers, whose handling of information is governed by their own privacy policies.
The Services are intended for users located in the United States. We do not offer the Services to residents of the European Economic Area or the United Kingdom.
2. Personal information we collect
We collect the following categories of personal information, as those categories are described under the California Consumer Privacy Act:
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, email address, postal address, telephone number | Directly from you |
| Commercial information | Registrations purchased or considered, transaction history | Directly from you; our payment processor |
| Financial information | Billing details and partial payment card data. Full payment card numbers are collected and stored by our payment processor, not by us | Our payment processor |
| Internet or network activity | IP address, browser and device type, pages viewed, referring page, dates and times of access | Automatically, as you use the Services |
| Geolocation data | Approximate location inferred from IP address | Automatically, as you use the Services |
| Other information you provide | Correspondence with us, responses to optional questions, and any dietary, accessibility, or health-related information you choose to submit in connection with a retreat | Directly from you |
You are not required to provide health-related information. If you provide it so that we can accommodate you at a retreat, we use it only for that purpose.
3. How we use personal information
We use personal information for the following business purposes:
- To process registrations, payments, and refunds
- To provide the retreat and related services, including arranging accommodations and accessibility or dietary needs
- To communicate with you about your registration, including confirmations, changes, and logistics
- To send marketing communications where you have requested them or where permitted by law, subject to your right to opt out
- To respond to your inquiries and provide customer support
- To maintain, secure, and improve the Services, and to analyze how they are used
- To detect, investigate, and prevent fraud, abuse, and other unlawful activity
- To comply with legal obligations and to establish, exercise, or defend legal claims
4. How we disclose personal information
We disclose personal information to the following categories of recipients, for the business purposes described above:
- Payment processors. We use Stripe to process payments. Payment card information is submitted directly to Stripe and is subject to Stripe’s privacy policy.
- Hosting and infrastructure providers. We use Vercel for website hosting and Supabase for database services.
- Analytics and advertising providers. See Section 6.
- Email and communications providers. Used to send transactional and marketing messages.
- Retreat vendors. Venues, caterers, and similar vendors, limited to the information necessary to deliver the retreat.
- Professional advisors. Attorneys, accountants, and insurers, as reasonably necessary.
- Legal and safety. Where required by law, legal process, or governmental request, or where we believe disclosure is necessary to protect rights, property, or safety.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets.
5. Sale or sharing of personal information
We do not sell personal information for money. We may use analytics and advertising technologies that disclose identifiers and internet activity information to third parties in ways that are treated as a “sale” or “sharing” for cross-context behavioral advertising under certain state privacy laws.
To opt out, email hello@casadepoderosas.com with the subject line “Do Not Sell or Share My Personal Information.” We also honor Global Privacy Control signals transmitted by your browser where required by law.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
6. Cookies and tracking technologies
We and our service providers use cookies, pixels, and similar technologies to operate the Services, remember your preferences, measure performance, and support advertising.
Strictly necessary
Required to serve and secure the site and to complete transactions. These cannot be disabled through our site.
Analytics
Used to understand how visitors find and use the Services so that we can improve them.
Advertising
Used to measure the effectiveness of our advertising and to show relevant advertisements on third-party platforms. These technologies may disclose information to the advertising platform.
Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect the functioning of the Services. For opt-out rights relating to advertising technologies, see Section 5.
7. Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Services, maintain records of transactions, resolve disputes, and comply with our legal, tax, accounting, and insurance obligations. Transaction records are generally retained for at least seven years. Marketing contact information is retained until you unsubscribe or ask us to delete it.
8. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights and choices
Depending on your state of residence, you may have the right to request:
- Access to the specific pieces and categories of personal information we have collected about you
- Correction of inaccurate personal information
- Deletion of personal information
- To opt out of the sale or sharing of personal information, and of targeted advertising
- To not be discriminated against for exercising any of these rights
To exercise a right, email hello@casadepoderosas.com. We will verify your request by asking you to confirm information we already hold. You may use an authorized agent, in which case we may require proof of authorization. We respond within the time period required by applicable law, generally 45 days, and may extend that period where permitted.
You may unsubscribe from marketing email at any time using the link in any such message. We will continue to send transactional messages relating to your registration.
10. Children’s privacy
The Services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Third-party links
The Services may link to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to this Policy
We may update this Policy from time to time. We will revise the “Last updated” date at the top of this page and, where required by law, provide additional notice. We review this Policy at least once every twelve months.
13. Contact us
Casa De Poderosas LLC
[mailing address]
hello@casadepoderosas.com
See also our Terms and Conditions and our Accessibility Statement.